Frequently Asked questions

  • All of our Drop-In Classes are given a credit value. ALL of our Pole & Dance Classes (Including Beginner, Intermediate, Handspring, Spinning, Chair, Heels and Exotic) are valued at 3 Credits. Yoga and Flexibility classes are valued at 2 Credits. Please note that in the Mindbody app, the wordings they used are classes instead of credits which cannot be changed per our inquiry. Please be mindful of the potential confusion. The number of credit for each class is indicated on the schedule to avoid misunderstanding.

  • Schedule your class on our schedule page and our system will guide you through the rest in the mindbody app. If you would like to pay by FPS/Bank Transfer/Payme (check our payment method page), you can make the deposit and contact us with the proof of payment (via IG DM or email us at lovetopole@flaunt.life), our staff will help you to add the credits to your mindbody account.

  • You can login the mindbody app / website via our page, and check the schedule and book directly in the system.

  • Our courses offer a semi-private setting with 3-5 students per class guarantee each student has their own pole. Also, with a smaller class setting, you will make faster progress and picking up new tricks, techniques and choreo in the course time. We also encourage course students to perform in our showcase (not mandatory but please do indicate your preference to your teacher beforehand) to showcase the hard work you put in to your fellow students.

  • Unfortunately not as the credit and course system are separated.

  • The expiration date is counting from the purchase date based on the package you purchased. You should be able to check the expiry date in your mindbody account. Once the package expired, we will not be able to extend them. If you cannot finish your package due to medical or emergency reasons, please contact us before they expire.

  • No refunds will be given. All sales are final.

  • Class may be cancelled if there are insufficient students enrolled. If your class is cancelled, you will be notified via email/whatsapp (based on the record you provided in mindbody) at least 3 hours in advanced. Your credit will be refund to your account. You may rebook into a different class in the mindbody system.

  • Pole Fitness classes: shorts and sports bra are recommended as you will need the skin contact to perform certain tricks. No shoes are required

    Exotic Pole & Chairs classes: Sports bra, Knee pad, exotic heels or socks, leggings or pole shorts

    Yoga/Stretching: Sports bra, yoga or pole shorts or leggings

    Please see CLASS DESCRIPTIONS for further details.

    Please remove all accessories and please refrain from applying body lotion on arms and legs before class.

  • Yes. All gender are welcome. Our sports embrace all gender.

  • We believe anybody can try pole. For our beginner classes, there are no pre-requisite. However, if you have any pre-existing medical conditions, it is advisable to consult with your doctor for medical advise before attempting the exercise.

    For more advanced level class, please check class description for skill level you would need.\

  • Please check our class descriptions for more details. If you already have some experience and not sure which one might best suit you, please contact us via IG DM or email lovetopole@flaunt.life or speak to our experienced instructors for an assessment of your skill level.

  • There is no maximum age for our classes, as long as your health practitioner authorizes you to undertake the sport. The minimum age to attend our class is 13. For 13 - 17 years old participants, they will need to sign a parental release form. Please check with our staff for more details.

  • All our classes include a warm-up to prepare you for the exercise, and a short cool-down sequence at the end of class. Depending on the class you are attending, you can normally expect to perform tricks, transitions, a short combo or a choreo routine. Our classes is 60 minutes long.

  • For public holidays, please check our online schedule for the class schedule.

    If T8 signal is hoisted during non-opening hours (10pm-10am), the studio will remain closed and will open 2-hours after the warning signal is lowered.

    If T8 signal is hoisted during opening hours (10am-10pm), the studio will close 1-hour after the T8 warning signal is hoisted.

    If T8 signal is lowered on or after 7pm, the studio will remain closed.

    The studio will reopen in 2-hours if the T8 warning signal is lowered

    For Black Rain, the studio will remain open if the warning signal is hoisted during opening hours.

    If classes are cancelled due to T8, students will not be charged and credit back to your account. For course students, the class will be rescheduled/replaced.

    Classes will resume coinciding with the opening of the studio.

  • Each type of credit package, private class package, course enrolment or class pass have their own expiration date. Once they have expired, we will not be able to extend them. If you can't finish your packages, please contact us before they expire.

  • No refunds will be given.

    If there is a medical reason and you are unable to continue with your classes or courses, you will need to provide a medical note from your doctor to support your refund claim. If management approves, the refund will take up to 31 working days to process.

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